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TELLTALE SIGNS
OF A WICKED PROBLEM
#1
The perceived "problem" is unusual and substantially without precedent.
#2
There are multiple, significant stakeholders with conflicting values and priorities who are affected by the perceived problem or responses to the problem.
#3
There are many apparent causes of the problem and they are inextricably tangled.
#4
It is impossible to be sure when you have the correct or best solution; there is no "stopping rule".
#5
The understanding of what the "problem" is changes when reviewed in the context of alternative proposed solutions.
After:
Camillus, J.C.. 2016. Organizational Iidentity & the business environment: the strategy connection. International Journal of Business Environment.
Camillus, J.C. 2008. Strategy as a wicked problem. Harvard Business Review.
Courtney et al. 1997. Strategy under uncertainty. Harvard Business Review.
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